Request for Proposal for the Defence Force Recruiting – Recruiting Services Contract

Defence is seeking a capability partner that can deliver an innovative and modern approach of workforce recruiting to the Australian Defence Force (ADF). Defence is committed to modernising the entire recruiting approach – from the point of attraction to the point of selection for enlistment or appointment, to ensure it maintains the supply of candidates to support existing capability requirements and to meet Australia’s future capability requirements.
The majority of recruiting services for the ADF are delivered under a Recruiting Services Contract (RSC) managed by Defence Force Recruiting (DFR). This arrangement is supported by several other related services and contractors. The scope of the RSC includes:

marketing (including attraction),
recruiting operations (including candidate management),
medical and psychological testing and assessment,
ICT services,
facilities management, and
supporting administrative requirements.

Defence is seeking to engage a prime contractor to provide, or manage the provision of the full scope of services described in this Request for Proposal (RFP). Given the broad scope of services being sought, Defence understands that some Respondents may wish to explore establishing connections with other organisations in order to respond to the RFP. To assist Respondents in making these connections, Defence may publish a Contact List of organisations that are open to being approached for this purpose.  Respondents can register to be included on this Contact List and the list will be published via updates to this ATM.
Request for Proposal overview
Through this RFP, Defence seeks an understanding of the Respondent’s capability, capacity and approach to meet the current and future ADF recruiting services challenge. The ADF is a unique recruiting environment and for the purposes of preparing a response, it is not expected that companies will have knowledge of this environment greater than the information presented in the RFP document suite.
The RFP document suite comprises:

A Covering Letter;
Part 1 - Conditions of Proposal (including Attachments A to F inclusive);
Part 2 - Statement of Requirement (SoR) (including Annexes); and
Part 3 – Commercial Framework.

The SOR considers both the current operating environment and potential areas for future improvement.
Procurement Process
This RFP is the first of a two-stage procurement process:
Stage 1 is an open approach to market via this RFP to identify the Respondents with the potential to deliver the requirements.
Stage 2 will be a Request for Tender (RFT) to Respondents that were successful in being shortlisted at Stage 1. As part of the RFT process, shortlisted Respondents will have the opportunity to participate in solution definition engagement activities with Defence, to refine their proposed solutions prior to the submission of their tender responses.
Through this Stage 1 RFP, Defence is seeking, among other things, an understanding of the Respondent’s:

proposed service delivery approach; 
proposals for continuous improvement innovation and partnering and collaboration;
indicative pricing and financial viability (to the extent possible);
responses to commercial terms (including a Performance Management Overview); and
proposed contracting arrangements, including but not limited to subcontracting and other partnering arrangements.